How can we help you?
FAQ Customers
Click on the Become a customer section and fill out the basic formulary. Additionally, the page will take you to a DocuSign form to fill out the confidential application and upload your documents to be reviewed by Skywire team. Afterwards, you will receive an email confirmation and call welcoming you to our Skywire Family #YOURTRUSTEDFAMILY
You could also become a customer by clicking on the home section of Become our Customer. Select your channel and fill out the formularies requested. Afterwards, follow the same steps highlighted above.
Process can be as quickly as 1 week if you deliver all formularies and documents requested.
Once you are accepted as a customer, we are committed to your growth and development. We treat each partner as our own and we are committed to continuously add value. The success of our partners I our success and that is why we position ourselves as the most preferred and trusted partner of the industry.
No, we have customers from every corner around the world. We are the global preferred and most trusted distributor of the industry and are always available one clicks or call away.
No, we use one of the most secure worldwide leading automated agreement processes, that is more secure than paper. Dousing is the leading #1 way to sign electronically and for contract lifecycle management.
We have no minimums as we would like to start small focusing on a long-term business relationship.
Our incoterms on all order are EX-WORKS Miami, however we have the ability to customize additional services that fits our partner’s needs.
SEED STOCK: If seed stock is provided (e.g. 2% of the order quantity, or 1 seed stock every 50 units), then the warranty is covered by the Seed Stock only.
SEED STOCK but QTY does not qualify for units (e.g. <50 units): Skywire offers a 30 day warranty based on the invoice date.
APPLE REGIONAL: Typically, 1 Year provided by the manufacturer (Apple Service Center). Device may need to be sent to the USA for service if local service is not provided
SAMSUNG REGIONAL: Typically, 1 Year provided by the manufacturer (Miami Service Center)
CAT REGIONAL: Seed stock or 30 days. May need to come to the USA for service if no Seed Stock is provided.
OUT OF REGION PRODUCTS: Skywire offers a 30 day warranty based on the invoice date.
ALL OTHER: Skywire offers a 30 day warranty based on the invoice date.
FAQ Vendors
Click on the Become a Vendor section and fill out the formulary. Someone of our team will contact you shortly.
We are committed to help the growth of your brand within markets you already operate and open new ones. We built long -term relations and we are the preferred and most trusted partner of the industry.
We partner with all vendors of all kind of TECH product, from smartphones, accessories, wearables, gaming, Consumer Electronics, Iot Devices, among others.
It could take as long as 1 day.
Vendors can be from anyplace around the world.
